Site Maintenance & Support

Today we will pay our attention to one of the most important and popular issues among the owners of Internet resources. Do you need site maintenance and support? Let's think about why this question arises.

Website maintenance and support

Everyone understands that any undertaking must be supported and developed, then it will pay off and bring a stable, desired profit. But many site owners are sometimes misled and believe that if they have a small online store, then it does not need technical support. Or even worse, the opinion that the created site – already completed project that does not need development. Why is this misleading?

Why is site maintenance necessary?

Let's start with the most obvious: there is not a single platform (CMS) that was created with the calculation of the maximum number of products up to 100 pieces. Every platform needs timely updates. It is necessary to constantly monitor not only updates, but also the stable operation of the site. From the bare minimum of the above arguments in defense of the need for maintenance of EVERY site, one can draw the following conclusion: Every site has its own needs (like a living organism). In addition, it is safe to say that absolutely every project of any web studio or developer has its own bugs and errors!

What is website maintenance and support?

We will not discuss SEO support and site optimization now. Although the work regarding SEO optimization on the site should never stop at all, because competitors appear daily and you always need to keep your site in “shape”. among the search results. But now we'll talk about the need to control the stability of work, timely update and fix the detected bugs and errors. Let's go in order.

What does site stability monitoring mean?

The stability of the project includes the availability of the site, load testing of dynamic elements (according to the schedule) and, of course, the stability in issuing information to users. Do I need a separate person to check the accessibility of the site? No. To do this, it is enough to have constant access and additionally connect metrics and analytics that can notify you about the unavailability of a domain or hosting.

As for load testing of the site and issuing complete information for the user. Every day our site will gain its weight. What does "weight" mean? in this sentence has the literal meaning of – is the amount of information on the drives. That is why it is necessary to draw up a schedule and test all forms, buttons, orders and, of course, payment options on the site according to the principle of load testing. After all, the cause of weight gain can be, for example, a platform update, which will not only reveal a project bug, but may also perform incorrect caching. In terms of issuing information to the user, we are talking primarily about adaptation for mobile devices, as well as the fulfillment of the conditions of Google Pagespeed and W3C validator. These resources affect how search engines treat your site. Therefore, just like load testing, these actions must be carried out at regular intervals. One of the options for determining the frequency of – scheduling.

Timely website updates

Many Open Source (CMS) projects have the ability to update automatically. With the help of these updates, the platform developers close access to the detected errors in their work. It is very important to keep track of these platform updates, because this issue concerns the security of your site or project! But this is just one of the facets of work on this item.

Often, developers do their work with the help of "crutches"; that affect the platform itself. Usually such "programmers" prohibit system updates so that their work is not wasted. After all, with the update, their works can fly off. Therefore, it is necessary to identify these errors in the work of programmers at the stage of load testing.

It is also very important to constantly work on the project. Release updates if necessary. Usually, our studio employees make a schedule of updates and improvements for sites that are under our maintenance. This is very convenient for each client, because you can clearly see the work of programmers and know when the necessary work will be completed.

Ongoing site support: risks 

As a conclusion, let's look at the risks of not maintaining a site. Hackers use known bugs or bugs in the project to hack the site. Such actions lead to loss of access to the site and instability of work. The load on hosting is growing every day due to the lack of technical work and site control. Plus, the daily obsolescence of the project. Behind this are many other nuances that adversely affect your site.

We have provided all the downsides that come with overlooking and ignoring site maintenance. It's up to you!